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Virtual IT Assistant

On-Demand MSP Support, Fast & Remote-First

Real technicians • Clear SLAs • Online checkout

Get professional IT support without the overhead. Choose a plan or buy hours, pay with your preferred method, and our real technicians get to work. We handle helpdesk, Microsoft 365 & cloud, security baselines, website/DNS fixes, and disaster recovery & backups (Veeam, Commvault, Synology), plus Azure/AWS basics.

  • AZ/CA/NM coverage
  • 20+ years SysAdmin & MSP
  • Secure intake • Clear SLAs
Overview
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Plans & Online Checkout

Simple monthly pricing. Save 10% yearly.

Save 10% yearly

Starter

/mo
  • Helpdesk: Windows & M365/Google
  • User & device admin
  • Response SLA: 8 business hrs
  • Remote only • Business hours
  • Priority queue

Pro Most Popular

/mo
  • Up to 10 tickets / month
  • Priority queue • 4 hr SLA
  • Scripting & M365 admin
  • Remote support

Premium Best Value

/mo
  • Fair-use unlimited tickets*
  • Security tasks + vCIO (1 hr/mo)
  • 2 hr SLA • Priority queue
  • After-hours available (add-on)

*Excludes projects, migrations, onsite.

What We Handle

  • Helpdesk & troubleshooting (Windows, M365/Google, printers, email, VPNs)
  • User & device administration (accounts, groups, policies, new PC setups)
  • Cloud support (Microsoft 365, OneDrive/SharePoint, Azure, AWS basics)
  • Security baselines (MFA, Conditional Access, EDR coordination, patching)
  • Website/CMS fixes (WordPress/DNN basics), DNS & domain tweaks
  • Disaster Recovery & Backups (Veeam, Commvault, Synology, AWS Backup)
  • Light scripting/automation and best-practice reviews