Servers down, ransomware, or email outage? We stabilize first, then restore. On-call after hours and weekends across Arizona, with remote help for New Mexico and California.
Major incidents get a bridge, owner, and timestamps. We stabilize first, then restore service safely.
On-call coverage with remote triage and prioritized on-site dispatch in Phoenix metro.
EDR, backups, Intune/GPO, and Microsoft 365 admin so fixes stick after the fire is out.
Simple, predictable targets for critical issues.
We take the noise off your plate and keep stakeholders aligned.
We prevent repeat incidents by baking in fixes.
Call or submit a priority ticket—include impact, users affected, and callback number.
Stop the bleeding; protect data; restore minimum viable service.
Return to normal operation with validation and sign-off.
Short PIR with concrete hardening actions and owners.
Kill switch first: isolate endpoints/servers and cut command-and-control.
Restore from known-good backups with staged validation.
We partner with IR firms and carriers when needed.
Same-day dispatch for critical incidents when remote isn’t enough.
Rapid remote remediation with partner dispatch as needed.
Spin up fast—bridge, senior engineer, first actions.
Priority dispatch in Phoenix metro; travel billed outside area.
Engage panel IR partners when required by insurance/compliance.
Yes. We can engage under emergency terms and move to a steady-state plan later.
Absolutely—clear roles and a single incident lead prevent duplicate effort.
Yes. We escalate, provide logs, and drive toward ETAs and resolution.
We keep a timeline, screenshots, and configuration diffs; IR partners available as needed.
Yes—tenant hygiene, mail flow, account compromise cleanup, and endpoint policy fixes.