Plans & Online Checkout
Simple monthly pricing. Save 10% yearly.
Save 10% yearly
Starter
/mo
- Helpdesk: Windows & M365/Google
- User & device admin
- Response SLA: 8 business hrs
- Remote only • Business hours
- Priority queue
Pro Most Popular
/mo
- Up to 10 tickets / month
- Priority queue • 4 hr SLA
- Scripting & M365 admin
- Remote support
Premium Best Value
/mo
- Fair-use unlimited tickets*
- Security tasks + vCIO (1 hr/mo)
- 2 hr SLA • Priority queue
- After-hours available (add-on)
*Excludes projects, migrations, onsite.
On-Demand Hours Flexible
$120.00
total
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What We Handle
- Helpdesk & troubleshooting (Windows, M365/Google, printers, email, VPNs)
- User & device administration (accounts, groups, policies, new PC setups)
- Cloud support (Microsoft 365, OneDrive/SharePoint, Azure, AWS basics)
- Security baselines (MFA, Conditional Access, EDR coordination, patching)
- Website/CMS fixes (WordPress/DNN basics), DNS & domain tweaks
- Disaster Recovery & Backups (Veeam, Commvault, Synology, AWS Backup)
- Light scripting/automation and best-practice reviews
Virtual IT Assistant & IT Support
Friendly, fast user support with SLAs and clear handoffs.
- Senior IT support & co-managed IT
- Emergency/after-hours options
- Onboarding/offboarding & app setup
IT Infrastructure Support
AD/DNS, servers, and virtualization—maintained and modernized.
- MSP & system administration
- Hyper-V / VMware, storage, snapshots
- Networking: switching, Wi-Fi, VPNs, firewalls
- On-prem lifecycle planning
Cloud & M365
Practical cloud moves that respect budget and risk.
- Entra ID, Exchange, SharePoint/OneDrive, Teams, Intune
- Cloud migrations & mail hygiene (SPF/DKIM/DMARC)
- Azure & AWS fundamentals
- VoIP & unified communications
Cybersecurity & Compliance
Real-world controls that pass audits and stop noise.
- EDR & monitoring assist, IR basics
- Firewall/pentest coordination, vuln scans
- Policy packs & evidence (HIPAA/PCI-style)
- Security awareness & phishing coaching
DRaaS, Backups & Continuity
Recovery over theory: tested restores, clear runbooks.
- Veeam, Commvault, Synology; 3-2-1
- RPO/RTO targets; offsite/object tiers
- DRaaS options
Projects, Consulting & vCIO
Scoped work with milestones, budgets, and outcomes.
- Roadmaps, procurement, vendor mgmt
- Migrations & cutovers, documentation
- Automation (PowerShell) & reporting
Web, DNS & Apps
Keep public-facing pieces healthy and deliverable.
- WordPress/DNN upkeep & fixes
- DNS, SSL/TLS, Cloudflare, redirects
- Email deliverability, light SQL/MySQL
Industry-Aware IT
Regulated & high-touch environments.
- Legal, healthcare (HIPAA), insurance
- Manufacturing/supply, construction/real estate
- Funeral/memorial services, nonprofit
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