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Virtual IT Assistant – On-Demand MSP Support

Fast help • Remote-first • Pay online • Start within your SLA

Get professional IT support without the overhead. Choose a plan or buy hours, pay with your preferred method, and our real technicians get to work. We handle helpdesk, Microsoft 365 & cloud, security hardening, website/DNS fixes, disaster recovery & backups (Veeam, Commvault, Synology), and public cloud/hosting tasks (Azure, AWS, GoDaddy).

  • AZ/CA/NM coverage
  • 20+ years SysAdmin & MSP
  • Secure intake • Clear SLAs
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Overview

What We Handle

  • Helpdesk & troubleshooting (Windows, M365/Google, printers, email, VPNs)
  • User & device administration (accounts, groups, policies, new PC setups)
  • Cloud support (Microsoft 365, OneDrive/SharePoint, Azure, AWS basics)
  • Security tasks (MFA, password policies, patching guidance, EDR coordination)
  • Website/CMS fixes (WordPress/DNN basics), DNS & domain tweaks (GoDaddy, etc.)
  • Disaster Recovery & Backups (Veeam, Commvault, Synology, AWS Backup)
  • Light scripting/automation and best-practice reviews

Plans & Online Checkout

How It Works

  1. Choose a plan or hour block and complete payment.
  2. Fill the secure intake (environment details, priority, contacts). Open Intake Form — or email us your ticket at [email protected].
  3. We open your ticket and start within your SLA. You’ll get status updates by email.

FAQ

Ready to get help today?
Pick a plan above or grab an hour block. Need advice first? Email us.

By paying you agree to our Master Services Agreement (MSA), Acceptable Use, and Privacy Policy. Some tasks may require temporary privileged access; we use least-privilege and revoke access after completion.