Real technicians. Real results. AZ Managed IT resolves issues quickly, protects your systems, and keeps your team productive across Arizona, New Mexico, and California.
We operate as your IT department: ticketing, changes, security, lifecycle, and roadmap. Below is what “managed” really means day-to-day.
Fast user support via secure remote tools and clear SLAs.
We harden, patch, and monitor every device.
AD DS and DNS/DHCP kept healthy and predictable.
Least-privilege across cloud and on-prem.
Email hygiene and collaboration that stays clean.
Public presence that delivers and stays trusted.
Stable LAN/WAN with documented rules.
Recovery tested, not assumed.
We codify repeatable tasks.
Hardened builds, patching, and visibility across your fleet.
Healthy DCs, clean DNS, predictable GPOs.
Block phish, stop spoofing, reduce junk.
SharePoint/Teams without sprawl.
Core services stable, backed up, and maintained.
Right-sized workloads with secure access.
Documented networks that scale.
Public-facing basics kept healthy.
Evidence for audits & insurance.
Licenses, hardware, and renewals handled.
Knowledgebase/SOPs, walkthroughs, new-hire kits, self-enrollment links.
Rapid triage for common issues; first-contact resolution is the goal.
OS, server, M365, and network admin; changes via tickets and CAB as needed.
Complex incidents, root-cause, roadmap work, advanced security controls.
Coordinate with SaaS/ISPs/OEMs, escalate bugs, and drive closure.
Runbooks, change control, and documented standards instead of one-offs.
MFA everywhere, least-privilege, hardening baselines, monitored tooling.
Clear monthly fees for managed scope; time-and-materials for projects.
Quarterly reviews: incidents, patch posture, asset age, budget & next work.
Backups tested, DR runbooks maintained, off-site copies verified.
Great for small teams and targeted help.
Day-to-day IT with agreed SLAs and security baselines.
Scoped engagements with milestones and budgets.
Response and operations you can plan around.
Stabilize fast, then operate with clarity.
Yes. We deploy, patch, and monitor DCs; manage FSMO roles, replication, DNS/DHCP, GPO baselines, and backups/restores. We also run Entra Connect/Cloud Sync for hybrid identity.
RMM for monitoring/patching, EDR/XDR with SOC option, Intune & GPO for configuration, Entra ID for identity, and Veeam/Commvault/Synology for backups. We document everything in an asset registry and wiki.
Standard business-hours SLAs with priority queues; critical incidents get immediate triage. After-hours and 24/7 are available add-ons.
Yes—common splits: we handle fleet & security baseline while your team owns apps & projects, or vice-versa. Shared ticket queue and change calendar keep everyone aligned.
We provide evidence (policies, screenshots, reports), map controls to frameworks, and assist with questionnaires and remediation plans.